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Our Executive Team

Our name stands for transparency, fairness and reliability in servicing our customers and dealing with our partners, driven in part by our leaders who have personally built relationships with our customers, business allies and others. Through efforts such as these, we will remain a leader in the vehicle fleet management industry.

The UK Leadership Team

Keith Allen

Managing Director

Keith is responsible for all phases of ARI’s UK business, providing strategic leadership and vision, focusing on business and product development for the UK fleet market, reinforcing the global ARI culture and leveraging both ARI’s people and technology to exceed client expectations.

Keith came to ARI in 2012 from ALD Automotive where he spent 17 years, 15 of which as Managing Director and previously held the position of Divisional Director within Corporate Finance at Ernst & Young. Keith brings a wealth of knowledge and experience to ARI and is a fellow member of The Institute of Chartered Accountants.

Jason Chamberlain

Sales & Marketing Director

An established senior fleet management professional, Jason has a proven track record of successfully delivering results for clients and is responsible for day-to-day strategic management of a diverse client portfolio including FTSE100 companies, with additional senior management responsibility for group operational and sales plan targets.

Jason joined ARI in 2013 having previously held senior positions within the industry and leads the ARI team of Business Development Managers, working to attract and retain ARI’s key clients which include some of the largest, most complex critical operator fleets in the UK market.

Kate Admasu

Finance Director

Kate is responsible for the financial management of the business and the leadership of the Finance function, providing strategic advice on financial and governance matters, and has a deep understanding of corporate finance, accounting and controls.

Kate joined ARI in 2015, having previously held the position of Finance Manager with Nutricia UK. Kate gained her ACA qualification with PwC and is a member of the Institute of Chartered Accountants.

Matt Cranny

Operations Director

Matt leads the ARI operational teams, overseeing ARI’s services and products supported by the company’s continued significant investment in technology and further developing ARI as one of the UK’s premier fleet management companies.

Matt has 20 years’ experience in leasing and fleet management and has managed accident management, maintenance, supply chain and customer services, joining ARI from his previous position as Operations Director for LeasePlan. Matt plays a key role in delivering initiatives to provide clients with operational efficiencies, return on investment and improved customer satisfaction.

The Global Leadership Team

Chris Conroy

President & CEO, Holman Business Services

Chris has led Holman’s three diverse commercial businesses – ARI, Auto Truck Group, and Holman Parts Distribution—since 2016. Under his leadership, each of these businesses has embraced increased collaboration, communication, and a singular focus on creating a world-class client experience at every opportunity. He joined ARI in 1994 as part of the Canadian client services team and went on to serve in a variety of roles in the US and Canada, eventually becoming senior vice-president and chief operating officer of ARI’s Canadian business. Most recently, Chris served as president of ARI from 2015 to 2018, overseeing all global fleet operations while simultaneously holding the role of President and CEO of Holman Business Services, where he was a key architect of ARI’s strategy and its expansion into the European market. Chris attended the University of Ottawa and the Queen’s School of Business.

Bob White

President, ARI

Appointed in 2018, Bob leads all of ARI’s global operations. From 2013 to 2018, Bob served as executive vice president and chief operating officer, using his vast strategic and operational experience to oversee ARI’s North American vehicle supply chain, licensing and compliance, remarketing, fleet management and call center teams as well as global product management.  Bob joined ARI in 1989 and managed three fleet management services areas before being promoted to director of fleet services in 2001 and then vice president of operations in 2005. He advanced to senior vice president of fleet management services in 2011. Bob received a bachelor’s degree in business administration/management from Albright College

Mark Bryan

Executive Vice President & Chief Operating Officer, ARI

Appointed in 2018, Mark oversees ARI’s fleet management, supply chain and product management teams globally. Prior to this role, Mark served as senior vice president of European operations starting in 2011, where he played a critical role in ARI’s successful 2011 expansion into the UK and its subsequent expansion into continental Europe in 2013. Mark joined ARI in 2007 as manager of vehicle acquisition and was promoted to director of call center operations in 2010. Prior to joining ARI, Mark served as vice president and general manager of Miller Truck Leasing Company and several sales and management positions with Rollins Leasing Corp. He holds a Bachelor of Science degree in business administration from Rowan University.

Rick Tousaw

Executive Vice President & Chief Commercial Officer, ARI

Rick is responsible for all of ARI’s new business development and client relations activity globally. Since joining ARI in 2010, Rick has held the positions of vice president of operations, vice president of sales and marketing, and most recently, senior vice president and general manager, Canada. In that role, Rick orchestrated the unification of ARI’s US and Canadian sales teams and the collaboration of the UK and German sales leadership teams. Prior to joining ARI, Rick served in leadership roles for Molson Coors, Ocean Spray International, and Unilever Canada. Rick has a bachelor’s degree from the University of Toronto and has completed the Queen’s University Executive Development Program.

Denise Wildish

Senior Vice President, Global Service Excellence

Denise’s 20-year tenure with ARI includes roles in client relations, operations and as vice president of Global Performance Excellence since January 2015. Denise oversees ARI’s global client service strategy and strategic services. Throughout her career, Denise has been a key contributor toward the success of ARI’s Canadian operations including the creation of client focus groups and the implementation of service standards, and she has been critical to overall strategy development for ARI’s North American operations. Denise has a bachelor’s degree from Ryerson University, completed the Queen’s Executive Development Program and has completed several other leadership programs with the Schulich School of Business and The Wharton School of the University of Pennsylvania.

Gernot Leinenbach

EVP & Chief Financial Officer, Holman Business Services

Gernot joined ARI in 2015 as senior vice president of finance, immediately driving process improvements and personnel development within the Finance team. Prior to that, he spent seven years at Microsoft where he served first as CFO of the Consumer and Online Division in Germany, then as CFO Commercial Business/Germany, and finally as worldwide CFO of their Enterprise Services & Consulting Division. In his current role for Holman Business Services, Gernot oversees all finance and strategy initiatives for ARI, Auto Truck Group, and Holman Parts Distribution. He holds a Bachelor of Economics degree from the University of Hohenheim and a MBA in Strategy, International Management & Industrial Management from the University of Saarland.

Videos

Sharing more of our story with you to learn more about our people, process and technology.

Employee Engagement

An ARI employee perspective, spotlighting the culture, the various programmes they engage in that focus on supporting employees, creating a great work environment. A true sense of the ARI family.

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Corporate Overview

“It” is what drives ARI to succeed. “It” is what is taking ARI to new heights. Our clients and prospects feel “It”. Learn what “It” is all about.

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ARI Evolution

ARI is built on a solid foundation of investment – in our people and in the business – as well as innovation and a dedication to superior customer service. Learn how ARI has thrived throughout the decades and has grown to become the largest privately held fleet management company in the world.

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Creating Raving Fans

At ARI, we believe every day is a chance to do more, to deliver the best and to exceed expectations. Every day is an opportunity to do something great. Learn why at ARI we don’t just want casual fans – we want raving fans.

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