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Fleet Accident Management

Handling the administration, reporting and processing of fleet damage claims with speed and efficiency.

Accidents are bound to happen and when they do, ARI’s team of claims handlers take over.


Available Around The Clock

Our first response team – who are available 24 hours a day, 7 days a week, 365 days a year – take a comprehensive accident report over the phone and then notify you, your risk department, your liability carrier and anyone else you identify via a standard loss report within 60 minutes of taking the call. Our technicians arrange for recovery, schedule repairs at a convenient, quality repair facility, acquire a temporary vehicle, and monitor all repairs through to completion, ensuring that the repairs to your fleet vehicle are done quickly and in a way that stays within your budget.


Total Transparency

All accident-related data and reports are available through our web-based ARI insights® system including accident, claim and driver details, POs, third-party information, images and police reports are also included. With our accident management programme, we help take the worry out of accidents by administering the repair process efficiently in order to keep your drivers on the road.

Have questions?
Enquire with an ARI Accident Management Specialist.

Contact ARI

Videos

Sharing more of our story with you to learn more about our people, process and technology.

ARI insights® 2.0

A behind the scenes look at ARI insights – the industry's leading customer information portal – and ARI's commitment to continuous innovation.

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ARI analytics™

“ARI analytics” is a breakthrough front-end analytics and reporting tool that delivers new levels of speed, visibility and efficiency.

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ARI’s Data Integration Strategy

A strategic overview of ARI's ability to seamlessly aggregate multiple vendor and client data points across a fleet into one centralised system, and how this helps managers run their fleets more effectively.

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Technology Lab

See up close how ARI uses technology, systems and data integration to drive business value for its customers.

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